Blog
20 Rapport-Building Questions to Ask New Customers and Clients
“Most people,” Steven Covey writes, “do not listen with the intent to understand; they listen with the intent to reply.” We have two ears and only one mouth, so we should listen twice as much as we talk. Ironically, we’ve been told to listen so much that...
The Problem With Sports Talk
For years I loved listening to sports talk radio to start my day. It was a fun break from reality and allowed me to clear my head before the day started. I would (and still sometimes do) listen while I am on the treadmill and while driving on the way to...
Become a Sales Performer
My wife and I joined some friends the other night at a local restaurant because a performer called Saxy Rob was in town. Saxy Rob (surprise) is a saxophone player who plays along to all those fun hits you know by heart. When he comes to our community, we...
The Longer The Idea Sits
Each morning during the week, I walk/run for a couple of miles to get my blood flowing. It helps with my fitness, but that was not originally the point. The idea is to get my blood pumping and brain working. It’s been a great habit that...
Marketing Promotional Products
Today on Seth Godin's blog, he hit right at the heart of something many people get wrong when they ask "When do we get to the marketing part?" It was early in the development of a new product, and someone asked this question. I’m not sure the word...
Entrepreneurship Is Solving Problems
I love being an entrepreneur. I really do. It’s incredibly interesting, challenging, and always something different. And it gives me the ability to chart the path. I love that. But make no mistake…it’s not easy. ...